IT Support
Reliable IT support services to ensure your business operates smoothly and efficiently, so you can focus on what you do best.
IT Consultant
With over 20 years of experience consulting for ASX listed companies, we have a wealth of expertise to draw upon.
Specialists in IT consultation services
We provide IT consultation services for businesses to support them in achieving their business goals. Drawing on over 20 years of hands-on experience working for ASX300 listed companies and other organisations, we can support your business by providing expert advice on a strictly consulting level to identify problem areas and enhance business operations, or provide strategic advice followed by implementation and support to deliver tailored solutions that meet their specific needs.
Managed IT Services
By partnering with a managed IT service provider, businesses can benefit from access to cutting-edge technology, in-depth expertise, and 24/7 support, without the need to hire and manage their own IT staff.
Cost savings for business with managed IT
Partnering with a reputable business managed IT provider like us can result in significant cost savings. Instead of investing in expensive IT infrastructure, software licences, and skilled IT personnel, you can leverage our managed IT solutions at a fraction of the cost. We offer flexible pricing options tailored to your specific needs, allowing you to allocate your budget more effectively and reduce overall IT expenses.
Business IT Support
Get reliable and professional IT support for your business to keep your technology running smoothly and optimise your productivity.
A leading provider of business IT support services Australia-wide
We provide expert IT support for businesses to help them achieve their goals. With over 20 years of hands-on experience supporting ASX300 listed companies and other organisations, we assist businesses in resolving IT inefficiencies, as well as optimising current operations with ongoing strategic support. With technical support available 24 hours a day, 7 days a week, we have expertise in providing mission critical services and support.
Small business IT support
Essential IT offers Small Business IT Support with expertise and experience to manage all your IT needs efficiently.
Does my small business need IT solutions?
Our comprehensive small business IT support and solutions are tailored to meet the unique needs of your business, helping to improve productivity, reduce costs, and increase reliability through cutting-edge technology and processes. Our top-notch customer service and support allow small business owners to focus on their core competencies while we take care of their IT needs. Whether you need IT services, IT support, or IT solutions for your small business, we’ve got you covered.
Remote IT Support
Our remote IT support services help businesses and employees overcome challenges of remote work by providing assistance regardless of location.
Remote IT services based right here in Australia
When you encounter a problem with your IT systems and need assistance, trust in us to provide reliable support. With over 20 years of experience, we have a proven track record of delivering solid results.
Finding the right IT Support solution for your business
Developing a culture of IT support excellence within the organisation by offering comprehensive employee training programs and conducting regular system assessments.
IT Support Service Areas
Frequently asked questions
What IT support services do you offer?
We offer a range of IT support services including helpdesk support, network management, system monitoring, software installation and updates, data backup and recovery, and cybersecurity solutions.
How can I contact IT support?
You can contact our IT support team via phone, email, or through our online support portal. Our support lines are open 24/7 to ensure you receive assistance whenever you need it.
What should I do if I encounter a technical issue outside of business hours?
Our IT support services are available 24/7. If you encounter a technical issue outside of business hours, you can reach our on-call support team through our dedicated support hotline or by submitting a request via our online portal. We ensure prompt assistance to resolve your issues quickly.